Shipping policy
Shipping Policy
At Alloureve, we are committed to delivering your order as quickly and smoothly as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed. During periods of high demand, processing times may be slightly longer.
Shipping Times
Estimated delivery times vary depending on your location:
- Canada & USA: 5–12 business days
- International Orders: 7–20 business days
Please note that shipping times are estimates and may vary due to carrier delays, customs processing, or seasonal demand.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status at any time.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Promotional free shipping offers may apply on eligible orders.
Delays & Lost Packages
While we work with trusted shipping partners, Alloureve is not responsible for delays caused by carriers, customs, weather conditions, or incorrect shipping information provided at checkout.
If your package appears lost or delayed, please contact us and we will do our best to assist you.
Incorrect Address Information
Customers are responsible for ensuring shipping information is accurate before placing an order. Orders shipped to incorrect addresses provided by the customer may not be eligible for refunds or replacements.
Contact Us
For any shipping-related questions, please contact our support team at alloureve@gmail.com and we will be happy to assist you.